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iGaming Glossary

What are live dealer games?

Live dealer games are online casino games that allow players to interact with real dealers in real time, providing an immersive gaming experience that closely resembles a physical casino.

Unlike standard online games, which rely on Random Number Generators (RNGs), live dealer games use high-quality video streaming to display real dealers who manage the game, handle cards, and interact with players.

This format is popular for games like blackjack, roulette, baccarat, and poker, creating a unique, socially engaging environment for players who seek a more interactive gaming experience.

How do live dealer games work?

Live dealer games broadcast a live feed from a professional studio or a physical casino, where a dealer handles the gameplay. Players join the game through the casino’s online platform, placing digital bets, which the dealer then acknowledges and manages in real time.

Advanced technologies like Optical Character Recognition (OCR) capture the dealer’s actions (such as dealing cards or spinning the wheel) and convert them into digital data, displayed instantly on players’ screens.

Some leading platforms are integrating virtual reality (VR) and augmented reality (AR) to elevate the experience, immersing players in a 3D-rendered environment where they can interact as if in a real casino.

Chat features further enhance this, allowing players to communicate with both the dealer and other players, enhancing the social aspect.

What are live dealer games used for?

Live dealer games bring the excitement and interactivity of a land-based casino directly to online platforms. For players, they provide a way to engage in a realistic casino atmosphere from any location. For operators, live dealer games increase player engagement and session lengths, which translates into greater revenue. They are particularly useful in attracting users who may be uninterested in traditional RNG-based games, offering transparency and real-time interaction that boost trust and retention.

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By leveraging live dealer games, brands can capture a broader audience, including tech-savvy players seeking immersive digital experiences.

Examples of live dealer games.

  • Live Blackjack: Players compete against a live dealer and make strategic choices, with every card dealt adding suspense and interaction.
  • Live Roulette: The dealer spins an actual roulette wheel as players place digital bets, combining the excitement of live play with the accessibility of online gaming.
  • Live Baccarat: Known for its high-stakes appeal, live baccarat brings the thrill of an authentic baccarat table to online players, appealing especially to high rollers.
  • Live Poker: Different poker variants are offered in live formats, allowing players to enjoy strategic play and real-time competition with a live dealer.

Technological innovations in live dealer games.

  • Optical Character Recognition (OCR): OCR technology captures the dealer's actions—such as spinning the wheel or dealing cards—and converts them into digital data, allowing players to see each move in real time.
  • Virtual Reality (VR) and Augmented Reality (AR): Some platforms are exploring VR and AR to create fully immersive casino environments, where players can engage in games within a realistic 3D-rendered casino setting.
  • Mobile optimization: The growth of mobile gaming has made live dealer games increasingly accessible on smartphones and tablets, allowing users to enjoy the full experience on-the-go, which is particularly appealing to the rising demographic of mobile-first players.

Advantages of live dealer games.

  • Increased player engagement and retention: The live and interactive elements encourage players to engage for longer sessions, enhancing customer loyalty.
  • Transparency and trust: Seeing each action live enhances trust in the game’s fairness, addressing player concerns about RNG-based games.
  • Social interaction: Chat features let players engage with the dealer and each other, creating a social atmosphere similar to a physical casino.
  • High-value players: The immersive nature of live dealer games appeals to high-stakes players, providing brands with increased revenue potential.
  • Customization options with advanced tech: Technologies like VR and AR allow brands to create unique, immersive environments, giving them a competitive edge in attracting tech-savvy players.

Tips for using live dealer games.

For iGaming brands:

  • Ensure seamless streaming quality across all devices: High-definition video and reliable streaming are crucial for player satisfaction and should be optimized for both desktop and mobile.
  • Invest in VR and AR technologies: Experiment with VR and AR to differentiate offerings, creating a cutting-edge experience for tech-forward players.
  • Tailor dealer interactions to reflect brand identity: Training dealers to engage with players in line with the brand’s tone can enhance player experience and retention.
  • Offer region-specific game selections: Different regions often have preferred games; catering to these preferences can improve market reach and customer satisfaction.

For players:

  • Seek games with favorable odds: Some live dealer game variations offer better odds; knowing these can improve your overall strategy.
  • Set a spending limit: Live games are engaging and can lead to extended sessions, so managing a budget is essential for responsible play.
  • Engage in chat features responsibly: Using chat to interact with the dealer and other players can enhance your experience, but keeping conversations focused and respectful ensures a positive environment.