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iGaming Glossary

What is live casino?

Live casino is a format of online gambling that brings the atmosphere of a real casino directly to the player's device through high-quality video streaming. Unlike traditional online casinos that rely on random number generator (RNG) software, live casino games are operated by real dealers, giving players a more interactive and engaging experience. Players can watch live dealers manage games such as blackjack, roulette, and poker, all while placing bets and interacting in real-time.

How does live casino work?

Live casinos use advanced technology to stream live footage from specialized casino studios. Multiple high-definition cameras capture different angles of the game, ensuring players have a clear view of the dealer and table. Players place bets through an online interface, and dealers manage the games with physical equipment, such as roulette wheels or card decks, just like in a brick-and-mortar casino. Optical character recognition (OCR) technology is used to recognize and transmit the results digitally, allowing for instant updates on the player's screen.

Live casinos also utilize chat functions, allowing players to communicate with the dealer or other participants, which further enhances the immersive experience. The seamless integration of live video with real-time data ensures smooth gameplay across devices.

What are live casinos used for?

Live casinos cater to players who want the authentic feel of a land-based casino without leaving their homes. The format is particularly popular for those who enjoy social interaction and real-time betting. iGaming brands use live casinos to differentiate themselves in the crowded online gambling space by offering a premium experience that builds trust and excitement. Additionally, live casinos provide brands with an opportunity to appeal to high rollers through exclusive VIP tables and personalized services.

Examples of live casino usage.

  • Engaging players through VIP experiences: Many live casinos offer special VIP tables with dedicated dealers and higher betting limits to attract high-stakes players.
  • Localized gaming: Some iGaming brands tailor their live casino offerings with dealers who speak specific languages, such as Spanish, German, or Mandarin, to create a more personalized experience for international players.
  • Event-driven promotions: Live casino events, such as tournaments or special game nights themed around holidays or sporting events, help increase engagement and attract new players. For example, running a special live roulette event during a major football championship can generate extra interest from sports bettors.

Advantages of using live casinos.

  • Enhanced trust and credibility: The ability to watch a live dealer shuffle and deal cards or spin a roulette wheel in real-time adds a layer of transparency, making players feel more confident about the fairness of the game.
  • Interactive gameplay: Live casinos offer a unique social aspect where players can chat with dealers and other participants, increasing the overall entertainment value.
  • High engagement and retention: The dynamic and personalized experience of live casino gaming tends to increase player retention and loyalty, especially when combined with targeted promotions and VIP services.
  • Regional adaptability: iGaming brands can localize live casino offerings to cater to different cultural preferences by offering region-specific games, languages, and dealers, expanding their global reach.

Tips for using live casino.

For iGaming industry professionals:

  • Invest in technology: High-quality live streaming is essential for player satisfaction. Ensure your platform offers uninterrupted HD streaming, as poor quality can lead to high player drop-off rates.
  • Capitalize on player behavior data: Use data analytics to monitor player habits, identify peak engagement times, and optimize the timing of promotions or events to drive participation.
  • Create localized experiences: Offering games hosted by dealers who speak the local language or reflect regional preferences (such as poker in the U.S. or baccarat in Asia) can dramatically increase engagement in specific markets.
  • Offer exclusive content: Use live casinos as a platform to offer VIP tables, high-stakes games, or special tournaments to drive player loyalty and attract high-value customers.

For players:

  • Understand the game rules: Live casinos follow the same rules as traditional casinos. Familiarize yourself with the specific rules of each game to enhance your chances of success.
  • Be aware of betting limits: Live casino games often have different betting limits than regular online games. Start by placing smaller bets and increase your stake as you get comfortable.
  • Engage with the dealer: Take advantage of the social aspect by interacting with the live dealer. This can enhance the entertainment value and make the experience more enjoyable.